The Art of Interpersonal Communication

Timetable

Module aim (aims)

The aim of the course is to develop students’ conscious, mature and ethical interpersonal communication skills. The course focuses on strengthening communicative, emotional and social competences necessary for effective interaction in academic, professional and intercultural contexts.

Pre-requisites in terms of knowledge, skills and social competences (where relevant)

General familiarity with the principles of communication

Syllabus

1. Importance of Interpersonal Communication
2. Case Studies: The Role of Communication in Achieving Personal and Academic Goals
3. Effective Team Communication
4. Workshops: Designing Clear and Effective Team Messages
5. Collaboration in Teams and Organizations
6. Team Games: Building Collaboration Through Cooperative Tasks
7. Assertive Communication
8. Practical Training: Expressing Opinions and Needs Assertively
9. Communication as a Tool for Achieving Team and Organizational Goals
10. Active Listening Exercises: Techniques and Applied Practice
11. Communication in Crisis and Conflict Situations
12. Workshops: Mediation, Negotiation, and Conflict Resolution Techniques
13. Individual Communication Styles
14. Exercises: Adapting Communication Styles to Different Personality Types
15. Interpersonal Communication as a Key Competence of the 21st Century

Reading list

Argyle, M. (2002). Kompetencje społeczne i komunikacyjne. Wydawnictwo Naukowe PWN.

Nęcki, Z. (2000). Komunikacja interpersonalna. Wydawnictwo Profesjonalne PWN.

Rosenberg, M. B. (2016). Porozumienie bez przemocy. Czarna Owca.

Smółka, P. (2016). Komunikacja w organizacji. Wolters Kluwer.

Stewart, J. (2017). Mosty zamiast murów. Podstawy komunikacji interpersonalnej. Wydawnictwo Naukowe PWN.

Strelau, J. (Ed.). (2002). Psychologia komunikowania się. Gdańskie Wydawnictwo Psychologiczne.