General information
| Course type | AMUPIE |
| Module title | Soft Skills Champions. How To Master Effective Communication |
| Language | English |
| Module lecturer | mgr Katarzyna Czajkowska |
| Lecturer's email | kasiaczs@amu.edu.pl |
| Lecturer position | Senior Lecturer |
| Faculty | Foreign Languages Teaching Centre |
| Semester | 2023/2024 (winter) |
| Duration | 30 |
| ECTS | 5 |
| USOS code | 31-SOFTSKILLS-PIE |
Timetable
Mondays, 13:45 - 16:00 (CET), 10 meetings 3x45 minutes
Place: Collegium Heliodori Święcicki, 6 Grunwaldzka Street, classroom 335.
Dates:
Module aim (aims)
This course equips you with the skills and knowledge you need to master effective communication, hassle-free teamwork, conflict solving and understanding the mechanisms causing communication problems.
Pre-requisites in terms of knowledge, skills and social competences (where relevant)
Syllabus
Week 1. People from 4 different planets - 4 thinking styles.
Week 2. Verbal and non-verbal communication. The importance of body language.
Week 3. Making effective presentations. Using soft skills to keep your audience interested.
Week 4. The basics of transactional analysis (TA) and psychological games people play.
Week 5. Giving feedback and solving conflits – nonviolent communication (NVC) in 4 simple steps.
Week 6. Working in a team. What makes a good team-player?
Week 7. Using your personal skills to deal with stress and burnout.
Week 8. Dealing with intercultural differences.
Week 9. Students’ presentations.
Week 10. Course review.
Reading list
Rouse, S. (2021) Understanding Body Language: How to Decode Nonverbal Communication in Life, Love, and Work
Berkun, S. (2011) Confessions of a Public Speaker
Berne, E. (1996) Games People Play: the Psychology of Human Relations
Rosenberg, M. (2015) Nonviolent Communication: A Language of Life
Yang, L. (2015) East Meets West
Lencioni, P. (2010) The Five Dysfunctions of a Team
Nagoski, E. & Nagoski, A. (2019) Burnout: The Secret to Unlocking the Stress Cycle