General information

Course type AMUPIE
Module title Soft Skills Champions. How To Master Effective Communication
Language English
Module lecturer mgr Katarzyna Czajkowska
Lecturer's email
Lecturer position Senior Lecturer
Faculty Foreign Languages Teaching Centre
Semester 2023/2024 (winter)
Duration 30


 Mondays, 13:45 - 16:00 (CET), 10 meetings 3x45 minutes

Place: Collegium Heliodori Święcicki, 6 Grunwaldzka Street, classroom 335.


Week 1: 23 October 2023
Week 2: 30 October 2023
Week 3: 6 November 2023
Week 4: 13 November 2023
Week 5: 20 November 2023
Week 6: 27 November 2023
Week 7: 4 December 2023
Week 8: 11 December 2023
Week 9: 18 December 2023
Week 10: 8 January 2023

Module aim (aims)

This course equips you with the skills and knowledge you need to master effective communication, hassle-free teamwork, conflict solving and understanding the mechanisms causing communication problems.

Pre-requisites in terms of knowledge, skills and social competences (where relevant)


Week 1. People from 4 different planets - 4 thinking styles.

Week 2. Verbal and non-verbal communication. The importance of body language.

Week 3. Making effective presentations. Using soft skills to keep your audience interested.

Week 4. The basics of transactional analysis (TA) and psychological games people play.

Week 5. Giving feedback and solving conflits – nonviolent communication (NVC)  in 4 simple steps.

Week 6. Working in a team. What makes a good team-player?

Week 7. Using your personal skills to deal with stress and burnout.

Week 8. Dealing with intercultural differences.

Week 9. Students’ presentations.

Week 10. Course review.

Reading list

Rouse, S. (2021) Understanding Body Language: How to Decode Nonverbal Communication in Life, Love, and Work

Berkun, S. (2011) Confessions of a Public Speaker

Berne, E. (1996) Games People Play: the Psychology of Human Relations

Rosenberg, M. (2015) Nonviolent Communication: A Language of Life

Yang, L. (2015) East Meets West

Lencioni, P. (2010) The Five Dysfunctions of a Team

Nagoski, E. & Nagoski, A. (2019) Burnout: The Secret to Unlocking the Stress Cycle